不動産売却は千葉のリプロ不動産株式会社 | 口コミ

対応が遅い。電話で問い合わせても｢折り返します｣と言った後一向に連絡が来ない。

洗面台が水漏れして水道管を止めて対応待ちをしていた時は折り返しを1週間以上待たされた。こちらは洗面台が使えなくなっているのに対応に時間がかかる旨も伝えられず｢折り返します｣のみ。賃貸で困った事があっても取り敢えず保留にされます。
本当に困っている事案でも一旦コールセンターに繋いでの対応なのでとても時間がかかりますし、あまりに遅くてクレームになる事で初めて急いで動いてくれます。

到着書類は料金不足で来るし、書類はコピペで違う方の名前のまま送られてきました。
ちなみに入居時も綺麗に清掃されていませんでした。

マンションの管理人さんも他の不動産だとすぐ動いてくれるのに、こんな不動産は初めてだと言っていました。

(Translated by Google)
Their response time is incredibly slow. When I call to inquire, they say "we'll call you back," but then I never hear from them.

When my bathroom sink was leaking and I had the water shut off while waiting for a solution, I waited over a week for a call back. Even though my sink was unusable, they didn't explain that the solution would take time; they just said "we'll call you back." Even with rental property issues, they just put things on hold.

Even for truly urgent matters, they connect you to the call center first, which takes a very long time. They only start acting quickly after it becomes a complaint.

The documents that arrived had insufficient postage, and some were copied and pasted with the wrong person's name.

Incidentally, the apartment wasn't properly cleaned when I moved in either.

The building manager said that other real estate agencies are quick to act, and this was the first time they'd encountered such a bad agency.

戸建ての売却と新居探しで使用しました。新居探しにおいては内見のサポートをしていただき、助かりました。
しかし、売却の方はこちらに頼んだことを後悔しています。担当の方は話がわかりやすく、信用できると思いました。売却予定の家は立地的にもかなりの金額で売れる、と大絶賛され、他社よりかなり高い売却金額を提示されました。高すぎるとは思ったものの、反応を見てから値段下げていけばいい、売れなくても値下げすれば確実に売れる、とゴリ押しされたため従いましたが、注目度が高いだけで問い合わせが全く入りませんでした。結局、契約期間内に問い合わせは一件も入らず、他社に変更することにしました。別会社に委託しても内見はあったもなの売却には至らず、結局買取になりました。大赤字です。
元々値下げしても売れない家だったのかもしれません。しかし、最初から妥当な売却金額を提示していればもう少し内見があったかもしれない。タイミングがあって購入者が現れたかもしれない。そう思うと悔しくて仕方ありません。
何を根拠にあんな高い売却金額を提示してきたのだろう、もう少し安くしたほうがいいともっと強く言っていたら。そう思うと後悔しかないです。

(Translated by Google)
I used them to sell my house and find a new home. They helped me with viewings during my search, which was very helpful.
However, I regret hiring them for the sale. The person in charge was easy to understand and I felt they were trustworthy. They highly praised the house I was selling, saying it would fetch a considerable amount given its location, and offered a much higher asking price than other companies. I thought it was too high, but they insisted I could lower the price based on their reaction, and that even if it didn't sell, they would definitely sell it if I lowered the price. However, the house was just getting a lot of attention, and I didn't receive any inquiries. In the end, I didn't receive a single inquiry within the contract period, so I decided to switch to another company. Even when I entrusted the house to another company, I received some viewings, but it didn't sell, and I ended up having to sell it. It was a huge loss.
Perhaps the house wouldn't have sold even if I had lowered the price. However, if I had offered a reasonable asking price from the beginning, I might have received more viewings. Perhaps a buyer would have come forward if the timing had been right. Thinking about it, I can't help but feel regretful.
I wonder what basis they had for offering such a high asking price. What if I had insisted more strongly that it should be a little lower? When I think about it, I only have regrets.

人だから仕方がないけど、営業の機嫌を損ねるとその途端客に対する扱いが、いい加減になりますのでご注意ください。

(Translated by Google)
It can't be helped because they are human beings, but please be aware that if you upset a salesperson, they will immediately start treating customers carelessly.

親切丁寧　良い不動産屋です

(Translated by Google)
A friendly and polite real estate agent

急な転勤で家の売却をしなければならなかったですが、
こちらの希望に合わせた形で最善のプランで売却してくださりました！ありがとうございました！

(Translated by Google)
I had to sell my house due to a sudden transfer, but you were able to sell it in the best possible way to meet my needs! Thank you very much!

介護施設への転居のために、自宅の売却を急いでいた中で知人の紹介でリプロさんに相談に乗って頂きました。スタッフの皆さん印象がとても良く、大変丁寧にご対応いただきました。こちらの事情を汲んでくださり、不動産を買い取ってくださったので本当に助かりました。それ以来、不動産のことで悩んでいる周りの友人には、いつもリプロさんを紹介しています。

(Translated by Google)
I was in a hurry to sell my house in order to move to a nursing home, and an acquaintance introduced me to Repro, who I consulted with. The staff made a very good impression and dealt with me very courteously. They understood my situation and purchased the property, which was really helpful. Since then, I have always recommended Repro to friends who are worried about real estate.

親切で丁寧な説明なので、気兼ねなく相談が出来ました！社内の明るさや活気もあり
また何かあれば宜しくお願いします‼️

(Translated by Google)
The explanations were kind and thorough, so I was able to consult without hesitation! The company atmosphere is also cheerful and lively.
I look forward to working with you again if I need anything else!

たまたま見つけたお店でとても元気に接客してくれました。　もちろん知識もあり物件のことや地域のこと、購入時の注意点なども細かく教えてくれました。
初めて購入するので不安でしたが、それを払拭してくれました。

(Translated by Google)
I happened to come across this store and they were very enthusiastic about serving me. They were of course knowledgeable and gave me detailed information about the property, the area, and things to be aware of when purchasing. I was a bit worried as it was my first time buying, but they were able to dispel my concerns.

ペット可や駅近等希望も色々あったのですがスタッフの皆さんがとても親切でスムーズに対応して頂けて安心してお願いする事が出来ました。
県外からの引越しで分からない事だらけでしたが地域の情報等色々教えて頂けてとても助かりました。

(Translated by Google)
I had a lot of requests, such as pet-friendly and being close to the station, but the staff were very kind and responded smoothly, so I was able to make the request with peace of mind.
I was moving from outside the prefecture so there were a lot of things I didn't know, but I was very grateful for the information they gave me about the area.

お家探しに伺った時スタッフの皆さんがとても明るく親切で好感が持てました。
入居後の設備の故障等の対応もとてもスムーズでまた引越しの際は是非お願いしたいと思います。

(Translated by Google)
When I came to look for a house, the staff were all very cheerful and kind, and I really liked them.
After I moved in, any malfunctions or other issues with the equipment were handled very smoothly, and I would definitely use them again if I move again.

初めてのお部屋探しで親身になってくれて嬉しかったです！
ありがとうございました

(Translated by Google)
I was so happy that they were so helpful with my first apartment search! Thank you so much!

不動産の売却について相談しにいったのですが、入店した瞬間から明るい対応をしていただけて尚且つスタッフの皆さんの知識量が豊富ですごく安心したのが印象に残っています。

取引までの流れも非常にスムーズに行っていただいたので知り合いの経営者にも積極的に紹介していこうと思います。
今回もありがとうございました！

(Translated by Google)
I went to consult about selling a property, and from the moment I walked in I was greeted with a cheerful welcome and was impressed by the wealth of knowledge the staff had, which put me at ease.

The entire process leading up to the transaction went extremely smoothly, so I will definitely be recommending you to other business owners I know.
Thank you again!

お客様に寄り添った提案をしてくれるので、満足度がとても高いです。
熱心さに感動しました。
またお願いしたいです。

(Translated by Google)
They make suggestions that are tailored to the customer, so I'm very satisfied.
I was impressed by their enthusiasm.
I'd love to use their services again.

部屋探しでお世話になりました。急な異動で急ぎだったのですが、とても親身に対応していただき、部屋の事だけではなく、この辺りのことも色々教えてくださいました。担当いただいた方には大変感謝しています。

(Translated by Google)
I was helped with finding an apartment. I was in a hurry due to a sudden transfer, but they were very accommodating and helped me out not only with the apartment but also with various other things around the area. I'm very grateful to the person in charge.

柏たなか駅の近くで賃貸を探していました。
丁寧な接客がとても好印象でした。
次回もぜひお願いしたいと思います。

(Translated by Google)
I was looking for a rental property near Kashiwa-Tanaka Station.
I was very impressed with the courteous service.
I would definitely use your services again next time.